All sales are FINAL once they have been shipped out. There are NO refunds of any kind allowed. Once an order is made, please allow us 5-7 days to process. Orders will ship on the next business day after it has been processed. All orders are shipped via USPS a Tracking number will be emailed to you once an order is shipped. US delivery is within 7-10 business days,(sometimes sooner) For international orders please allow up to 20 business days for your order to arrive after the tracking number is emailed to you. Please also check with your local post office or customs after 10 days as the package may be held there. Longer delays may apply, if you did not enter your FULL and complete shipping address. Please be sure to enter an APARTMENT number, suite, floor or unit number. If you do NOT receive a tracking number after 3 business days, please check your spam/junk folder then email us to inquire about your order. If you have any questions please contact us at email@example.com or visit our FAQ page. Please include your FULL name and order number for faster service.